Short answer: A laundry handles hundreds of garments a day, and one lost item can cost a customer. Riv-ERP tags every item with a barcode, tracks each order’s status from receipt to delivery, and issues ZATCA-compliant invoices with customer balances and subscriptions.
Common laundry problems
- Items get mixed up or lost between customers.
- Customers call to ask whether their order is ready.
- Prices vary by item and service (wash, iron, dry-clean, express).
- Unpaid orders and customer balances are hard to follow.
Riv-ERP features for laundries
- Barcode tag for every garment.
- Order status: received, in process, ready, delivered.
- Price lists by item and service, including express.
- Pickup and delivery orders.
- Customer balances and subscriptions.
- Multi-branch operations.
- VAT and ZATCA e-invoicing Phase 1 & 2.
- Daily revenue and order reports.
Paper tickets vs. laundry software
| Criteria | Basic tool | Riv-ERP |
|---|---|---|
| Item tracking | Paper tag | Barcode per item |
| Order status | Unknown | Visible at any time |
| Pricing | Manual | Price list per item and service |
| Balances | Notebook | Customer accounts |
Cloud or perpetual license?
Riv-ERP is available as a cloud subscription, or as RivDesktop — a perpetual license you buy once and own, running on Windows, web and cloud, with or without internet. Updates and local technical support from Jeddah are included.
Request a free quote and tell us your number of users, branches and the modules you need.
Frequently Asked Questions
Does every item get a barcode?
Yes. Each garment gets a barcode tag linked to the order and customer.
Can customers know when their order is ready?
Yes. Every order has a clear status from receipt to delivery.
Does it support subscriptions?
Yes. You can manage customer subscriptions and prepaid balances.
Is it ZATCA compliant?
Yes. Invoices comply with ZATCA Phase 1 and Phase 2.
